Terms & conditions

Terms & Conditions

Welcome to THEIRZ. These Terms & Conditions govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to comply with these terms.

Please read them carefully before placing an order.

1. About THEIRZ

THEIRZ is an online fashion and lifestyle store offering carefully selected clothing, accessories, and lifestyle products.

Throughout these Terms & Conditions, the terms “THEIRZ,” “we,” “us,” and “our” refer to THEIRZ. The terms “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use the THEIRZ website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website or systems.

  • Copy, reproduce, or misuse our website content without permission.

  • Interfere with the security or normal operation of the website.

  • Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to our website if we believe these terms have been violated.

3. Products & Product Information

We make every reasonable effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, slight variations may occur due to:

  • Screen and monitor settings

  • Photography and lighting conditions

  • Manufacturing variations

  • Product availability or seasonal changes

We reserve the right to update product information, descriptions, pricing, availability, and images at any time without prior notice.

4. Prices & Payments

All product prices displayed on the website are subject to change without notice.

The applicable price will be the price displayed at the time you place your order.

You agree to provide accurate and complete payment and billing information when completing your purchase.

THEIRZ reserves the right to cancel or decline an order if:

  • Payment cannot be successfully processed.

  • Product pricing or information contains an obvious error.

  • The product is unavailable.

  • We suspect fraudulent or unauthorized activity.

  • The order violates applicable laws or these Terms & Conditions.

If an order is cancelled after payment has been received, we will arrange an appropriate refund to the original payment method, subject to applicable processing conditions.

5. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

After placing your order, you may receive an order confirmation. An order confirmation does not necessarily mean that your order has been accepted for fulfillment.

We reserve the right to cancel or refuse an order at our discretion, including where products are unavailable or an error has occurred in product information or pricing.

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Shipping & Delivery

We aim to process and dispatch orders as quickly as reasonably possible.

Delivery times are estimates and may vary depending on the destination, shipping method, customs procedures, carrier delays, weather, holidays, or circumstances beyond our control.

For complete information about shipping charges, delivery estimates, international shipping, and tracking, please refer to our Shipping & Delivery page.

7. International Orders

Customers placing international orders are responsible for providing accurate delivery information.

Depending on the destination country, additional customs duties, import taxes, VAT, or other government charges may apply.

Such charges, where applicable, are the responsibility of the customer unless otherwise stated during checkout.

THEIRZ cannot guarantee customs clearance times or be responsible for delays caused by customs authorities.

8. Returns & Exchanges

Our return and exchange conditions may vary depending on the product and circumstances of the purchase.

Products must generally be returned in their original condition and packaging and must not show signs of use, damage, washing, or alteration.

Before returning an item, please contact our customer support team for instructions.

For complete details regarding eligibility, time limits, exclusions, and return procedures, please refer to our Returns & Refund Policy.

9. Promotions & Discounts

From time to time, THEIRZ may offer promotional codes, discounts, sales, or special offers.

Unless otherwise stated:

  • Promotional offers cannot be combined with other discounts.

  • Discount codes must be entered before completing the order.

  • Promotions may have specific expiration dates or conditions.

  • We reserve the right to modify or end a promotion at any time.

Promotional terms displayed at the time of the offer will apply.

10. Intellectual Property

All content available on the THEIRZ website, including but not limited to:

  • Logos and brand elements

  • Product photography

  • Images and graphics

  • Text and descriptions

  • Website design

  • Layouts and visual elements

  • Videos and other media

is owned by or licensed to THEIRZ and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, or commercially use our content without prior written permission.

11. User Reviews & Content

If you submit reviews, comments, photographs, or other content to THEIRZ, you agree that the content must be truthful, lawful, and appropriate.

You must not submit content that is:

  • Offensive or abusive

  • Misleading or fraudulent

  • Infringing on another person’s rights

  • Illegal or harmful

  • Promotional spam

By submitting content, you grant THEIRZ permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, where permitted by law.

12. Third-Party Services & Links

Our website may contain links to third-party websites, payment providers, delivery services, social media platforms, or other external services.

THEIRZ does not control and is not responsible for the content, availability, security, or policies of third-party websites.

Your use of third-party services may be subject to their own terms and policies.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur because of maintenance, technical issues, hosting problems, security measures, or circumstances beyond our control.

14. Limitation of Liability

To the extent permitted by applicable law, THEIRZ will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Privacy

Your privacy is important to us.

Information collected through our website may be used to process orders, provide customer support, improve our services, communicate with you, and fulfill other legitimate business purposes.

Please review our Privacy Policy for more information about how we collect, use, and protect your information.

16. Changes to These Terms

THEIRZ may update or modify these Terms & Conditions from time to time.

Any changes will become effective when the updated version is published on this page.

We encourage customers to review this page periodically to stay informed about our current terms.

17. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws governing THEIRZ and its customers.

Where required by applicable law, nothing in these terms will affect your statutory consumer rights.

18. Contact Us

If you have questions about these Terms & Conditions, your order, or any of our policies, please contact the THEIRZ Customer Support Team through our Contact Us page.

THEIRZ — Elegance Redefined.

Last Updated: October 2026